Neoma Privacy Policy
Welcome to Neoma! We’re committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our online store.
Who We Are
Neoma is an online e-commerce store based in New Zealand, dedicated to bringing you great products with a smooth shopping experience. Your trust is important to us, so we’re here to be transparent about how we handle your information.
What Information We Collect
When you shop with us, we may collect the following information:
- Personal Details: This includes your name, email address, shipping address, and payment details. We only collect what’s necessary to process your order.
- Browsing Info: Like most websites, we use cookies to improve your experience. These little data files help us remember your preferences, keep items in your cart, and show you relevant products. You can always disable cookies, but it might affect your browsing experience.
How We Use Your Information
We use the information you provide for:
- Processing Orders: To ensure your products get to you quickly and securely.
- Customer Service: To help with any queries, returns, or issues that might come up.
- Personalizing Your Experience: To show you products we think you’ll love based on your past shopping behavior.
- Marketing (Optional): We may send you newsletters, discounts, or updates, but only if you opt in. You can unsubscribe anytime by clicking the link at the bottom of any email.
Third-Party Services
We work with trusted third parties, like payment processors and delivery services, to ensure your order gets to you smoothly. We only share what’s necessary for them to do their job and nothing more.
Security
Your personal information is stored securely, and we use encryption for transactions to keep your data safe. We’re committed to safeguarding your info from unauthorised access, but if you ever have concerns, please reach out to us.
Your Rights
You have the right to access, correct, or delete any of your personal information. If you need to make changes or have any concerns about your data, just contact us at [insert contact email].
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. We’ll always notify you of any significant changes.
Contact Us
Got questions? We’re here to help! Reach out to us at neoma.active@gmail.com, and we’ll get back to you as soon as possible.
Thank you for choosing Neoma. Happy shopping!